Introduction
Kaizen Apps, operated by StepForward Solutions LLP, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and desktop applications.
Information We Collect
We believe in collecting minimal data. Here is what we may collect:
- Email address — only when you voluntarily contact us through our support channels.
- Device GUID — a unique device identifier used solely for license validation purposes.
We do NOT collect any personal data from our desktop applications. Your files, documents, and activity remain entirely on your computer.
How We Use Information
The limited information we collect is used exclusively for:
- License validation and activation
- Responding to customer support inquiries
- Improving our products and services
We do NOT use your information for marketing purposes.
Desktop Applications
All our desktop applications are designed to work 100% offline. No data leaves your computer when you use our software. We do not track your usage patterns, access your files, or monitor your activity in any way.
Cookies & Tracking
Our website uses Google Analytics and Microsoft Clarity for website analytics purposes only. These tools help us understand how visitors interact with our website so we can improve the user experience.
Our desktop applications use NO cookies or tracking of any kind.
Third-Party Services
We work with the following third-party services:
- Paddle.com — for payment processing. Paddle has their own privacy policy governing how they handle payment data.
- Cloudflare — for website security and performance.
Data Sharing
We NEVER sell, trade, or share your personal information with third parties. Your data is yours and yours alone.
Data Retention & Deletion
You may request deletion of your data at any time by emailing [email protected]. We will process your deletion request and remove your data within 30 days.
Children's Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting to this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: