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Family & SOS

Set up emergency contacts who can break through silent & DND

Family is a special policy tier above Always Allow. A Family contact can fire an SOS that plays a loud alarm on your phone even when silent or Do Not Disturb is on. Use it only for genuine emergency contacts.

Read this first. Family contacts can override your phone’s Do Not Disturb. Pick people you genuinely trust with that power. Spouse, children old enough to use a phone responsibly, parents in care — not coworkers, not casual friends. You can always remove Family later in two taps.
1

Make sure they’re a Trusted Contact first

Open Contacts tab → tap their card. If they’re not on the list yet, tap + Add Trusted and pick them.

2

Open their Contact Policy page

Tap their card. You’ll see policy chips: Always allow / Ask each time / Always deny, and a separate Family option below.

3

Tap Family

You’ll get a confirmation dialog: “Mark as FAMILY? [Contact] will be able to sound a loud alarm on your phone — even when silent or DND is on. Use only for genuine emergency contacts.”

Tap Make Family. Their card now shows the 🚨 emoji and a SOS-AUTHORIZED label.

4

Test SOS once, before you need it

Have the Family contact fire an SOS at you (their app: tap your card → Send SOS Now). On your phone you should:

  • Hear the system alarm tone (loud, even on silent)
  • See a full-screen RED takeover with a STOP button
  • Feel a heartbeat-pattern vibration
  • Get a separate auto-reply with your location sent back to them

It auto-stops after 60 seconds. Tap STOP ALARM to end it sooner.

5

If the test failed

No alarm at all: the SMS may not have arrived — check your inbox for an [KZL-SOS:…] tagged message. If missing, your carrier may have dropped it.

Notification but no full-screen takeover: on Android 14+ you must explicitly grant the Full-screen intent permission. Settings → Apps → Locator → Permissions → Display over apps + Full-screen intent.

Alarm too quiet: Locator plays on the system alarm stream (same one as your morning alarm). Settings → Sound → Alarm volume.

Removing Family

If you ever want to revoke the SOS privilege for a contact: open their card → tap the chip selector → pick Always allow or Ask each time instead of Family. Effective immediately. SOS attempts after that point fall back to a normal location request.

SOS abuse protection

  • Family-only: Only contacts you’ve marked Family can ever fire SOS. Always-Allow contacts cannot.
  • Rate limit: Max one SOS per 5 minutes per contact. Spam attempts after that are silently dropped.
  • Auto-stop: 60-second cap. The alarm cannot run forever.
  • One-tap revoke: If a Family contact ever abuses the feature, change their policy in 2 taps.
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