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Email Reports

Focus can send automated email reports summarizing employee computer activity. These reports are delivered to managers or designated recipients on a schedule you configure.

Setting Up Email Reports

Step 1: Configure Email Settings

  1. Open Focus settings with the admin password.
  2. Navigate to Employee > Email Reports.
  3. Enter the SMTP email settings:
    • SMTP server -- Your email provider's SMTP server address (e.g., smtp.gmail.com)
    • Port -- Usually 587 (TLS) or 465 (SSL)
    • Username -- The email account to send from
    • Password -- The email account password or app-specific password
    • Encryption -- TLS or SSL (TLS recommended)

Step 2: Set Recipients

Add one or more email addresses to receive the reports. Click Add Recipient for each email address.

Step 3: Configure Schedule

Choose how often reports are sent:

Schedule Description
Daily Sent each evening with the day's summary
Weekly Sent every Monday with the previous week's data
Monthly Sent on the 1st of each month with the previous month's data

Step 4: Select Report Content

Choose what to include in the report:

  • App usage summary -- Time spent in each application
  • Website activity -- Sites visited and time on each
  • Login/logout times -- When the workday started and ended
  • Screenshot highlights -- Selected screenshots from the period
  • Productivity score -- Overall productivity rating based on configured rules

Email report configuration

Testing Email Delivery

After configuring, click Send Test Email to verify your settings. A test report is sent to all recipients. Check that:

  • The email arrives in the inbox (check spam/junk folders)
  • The content displays correctly
  • Attachments (if included) can be opened

Gmail Users

If using Gmail, you may need to create an App Password instead of using your regular password. Go to your Google Account > Security > App Passwords to generate one.

Report Format

Reports are sent as HTML emails with the data formatted in easy-to-read tables and charts. A PDF attachment with the full report is also included for archival.

Troubleshooting Email Delivery

  • Connection refused -- Verify the SMTP server address and port number
  • Authentication failed -- Check username and password. Use an app-specific password if two-factor authentication is enabled.
  • Emails in spam -- Ask recipients to whitelist the sender address
  • No report sent -- Ensure the schedule is active and the computer was on at the scheduled send time

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