Speech Studio helps customer support teams improve response
quality by instantly converting voice conversations into
accurate text. Whether it's a phone call, voice message, or
live chat, the platform creates detailed transcripts that
agents can review, share, and analyze. This helps in
maintaining clear records, reducing misunderstandings, and
training new team members more effectively.
By making every interaction searchable, teams can quickly
find past conversations and identify customer concerns or
product issues. It also supports multiple languages,
enabling global teams to handle support efficiently across
regions. With Speech Studio, support professionals can focus
more on solving problems and less on manual
note-taking—leading to faster resolutions and happier
customers.